General

General FAQs

How do I get a quote?
Call or e-mail us and we will send a Solutioneering« form which speeds up the quoting process. We need to learn what you need the coating to do and where you want the coating applied. Or, you can call us at 773-282-9100 and ask for sales or e-mail us at info@orioncoat.com. Our forms are also available on our web site.
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What information do you need to provide me with a quote?
We need a print or sketch of the part, understanding what areas require coating and masking, typical lot sizes and annual volume, in addition any coating specifications, if available. Our initial focus is to understand exactly what you need the coating to do.
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Do you recoat parts?
Yes, we will recoat parts by removing the old coating and reprocessing if the substrate is stable physically and thermally.
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Can you recoat a frying pan?
This is not cost effective unless a large quantity of pans is available. We have a $500.00 minimum charge. For small volume recoats we can refer you to the Fry Pan Man.
www.frypanman.com
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Do you offer a full line of all the industrial Teflon« coatings DuPont offers?
Yes, plus Orion has decades of application experience and is a Licensed Applicator of DuPont industrial Teflon« coatings and numerous other functional PTFE coatings.
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Do you apply any other coatings?
Yes, we are qualified to apply coatings from numerous worldwide coating manufacturers. We also have full line of in house developed coatings- FluoroPlate.
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If I cannot find the coating specified on a blueprint, what can I do?
Orion has an extensive database of coatings, so contact us. In addition, we have a cross-reference list of coatings and the approved equivalent coatings such as for Mil Spec and industrial specification coatings. Quite often, the coating specification is obsolete...
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How are your coatings applied?
Orion has the largest array of application equipment in America. We have spindle lines, flat belt lines, overhead ovens and several dozen different automatic production machines. We use flexible cell technology to process most applications. The majority of liquid coatings are sprayed. Powder coatings are applied electrostatically or with electrostatic fluidized beds.
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Can you coat small pieces?
Yes. Orion excels at processing miniature and very delicate, small parts that require special handling. We have an entire department specializing in medical or dental, arrospace coating application and testing.
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Can you handle high volume work?
Yes. We specialize in high volume work and have the largest array of production application equipment in America.
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What is the largest part you can handle?
Our largest batch oven has the capacity to handle a part 6' x 6' x 10' long. We can handle a part that is up to 36 inches x 12 inches high and up to 30 feet long in our conveyor ovens.
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Can I tour your facility?
Yes. We require a signed confidentiality agreement.
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Do you sell coatings?
No, we apply coatings. We solve your engineering problems with engineering evaluation and the application techniques we use to apply coatings.
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How do I know what coating is right for my needs?
Contact Orion to discuss a coating solution to fit your particular needs.
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How many coatings do you offer?
We have over 500 coatings in inventory. In addition, new coatings are being formulated and tested every month. Our coating inventory is dynamic and additions and testing of new coatings is constant.
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Do you have FDA acceptable coatings?
Yes, we stock many coatings certified by the manufacturers as to having FDA acceptable ingredients. We also carry a line of NSF and USDA compliant coatings.
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What is the typical cure temperature for your coatings?
From 300║ F to 800║ F depending on the coating and the substrate.
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What substrates can you coat?
All metallic and non-metallic substrates along with, rubber, plastic, composite and glass substrates can be coated.
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Can you selectively mask surfaces I don't want coated?
Yes, both manually and in many cases, automatically in high volume production.
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What is the heaviest part you can handle?
Up to 3,500 pounds .
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