Service

Service FAQs

What is your turn around time?
Production jobs normally take 7-10 business days. Rush or expediting services are available, upon request.
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What is the cost for expedited services?
For a 24-72 hour turnaround we have a minimum $300.00 expediting fee. For a 4-day turnaround our expediting fee is $200.00. These charges may vary with the coating application and availability of equipment.
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Do you work weekends and holidays?
In special cases, we do. Of course, this needs planning with our production department and may require additional charges.
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Do you offer pick up service?
No, nor do we deliver. We have commercial carriers we use that may be able to assist you with your requirements.
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How can I get a part coated to test?
Contact our sales department, as prototyping services are available after discussing your application with our engineering/sales department.
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Who is responsible for shipping and shipping insurance charges?
The customer, all freight is shipped FOB, Chicago.
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Do you do military/ automotive/aerospace/aircraft specs?
Yes, we are approved for a wide array of specifications in each of these industries.

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