FAQs

General Inquiries

Call or e-mail us and we will send a Solutioneering® form which speeds up the quoting process. We need to learn what you need the coating to do and where you want the coating applied. Or, you can call us at 773-282-9100 and ask for sales or e-mail us at info@orioncoat.com. Our forms are also available on our web site. 

We need a print or sketch of the part, understanding what areas require coating and masking, typical lot sizes and annual volume, in addition any coating specifications, if available. Our initial focus is to understand exactly what you need the coating to do.

Yes, we will recoat parts by removing the old coating and reprocessing if the substrate is stable physically and thermally.

This is not cost effective unless a large quantity of pans is available. We have a $500.00 minimum charge. For small volume recoats we can refer you to the Fry Pan Man. 
www.frypanman.com 

Yes, plus Orion has decades of application experience and is a Licensed Applicator of Chemours industrial Teflon® coatings and numerous other functional PTFE coatings.

Yes, we are qualified to apply coatings from numerous worldwide coating manufacturers. We also have full line of in house developed coatings- FluoroPlate.

Orion has an extensive database of coatings, so contact us. In addition, we have a cross-reference list of coatings and the approved equivalent coatings such as for Mil Spec and industrial specification coatings. Quite often, the coating specification is obsolete...

Orion has the largest array of application equipment in America. We have spindle lines, flat belt lines, overhead ovens and several dozen different automatic production machines. We use flexible cell technology to process most applications. The majority of liquid coatings are sprayed. Powder coatings are applied electrostatically or with electrostatic fluidized beds. 

Yes. Orion excels at processing miniature and very delicate, small parts that require special handling. We have an entire department specializing in medical or dental, arrospace coating application and testing. 

Yes. We specialize in high volume work and have the largest array of production application equipment in America.

Our largest batch oven has the capacity to handle a part 6' x 6' x 10' long. We can handle a part that is up to 36 inches x 12 inches high and up to 30 feet long in our conveyor ovens. 

Yes. We require a signed confidentiality agreement.

No, we apply coatings. We solve your engineering problems with engineering evaluation and the application techniques we use to apply coatings.

Contact Orion to discuss a coating solution to fit your particular needs.

We have over 500 coatings in inventory. In addition, new coatings are being formulated and tested every month. Our coating inventory is dynamic and additions and testing of new coatings is constant.

Yes, we stock many coatings certified by the manufacturers as to having FDA acceptable ingredients. We also carry a line of NSF and USDA compliant coatings. 

From 300º F to 800º F depending on the coating and the substrate.

All metallic and non-metallic substrates along with, rubber, plastic, composite and glass substrates can be coated.

Yes, both manually and in many cases, automatically in high volume production.

Up to 3,500 pounds.

Service

Production jobs normally take 7-10 business days. Rush or expediting services are available, upon request.

For a 24-72 hour turnaround we have a minimum $300.00 expediting fee. For a 4-day turnaround our expediting fee is $200.00. These charges may vary with the coating application and availability of equipment. 

In special cases, we do. Of course, this needs planning with our production department and may require additional charges.

No, nor do we deliver. We have commercial carriers we use that may be able to assist you with your requirements.

Contact our sales department, as prototyping services are available after discussing your application with our engineering/sales department.

The customer, all freight is shipped FOB, Chicago. 

Yes, we are approved for a wide array of specifications in each of these industries.

Quality

Yes, a certificate of conformance can be issued upon request.

We use specialized measuring equipment. Laser micrometer, air gauges, non-destruct coating film thickness gauges and extensive range of physical gauges like micrometers are used to verify proper coating thickness. We do specify our test method and recommend that the customer have the same gauge and use the same test procedure.

We cannot verify end use of our applied coatings and do not provide a warranty. However, we recommend the customer conduct comprehensive testing before entering production. We guarantee that the prototype coating application and the exact production sequence of application will be the exact sequence we follow for production parts. 

Yes, many coatings provide pinhole free surfaces. The customer must request this in advance. Our standard test is a 2,000-volt spark test for electrical insulation. In addition, we have holiday testers and several higher levels of spark testing. The customer and Orion need to have the same test devices and the same test procedure. 

Oils, oxides, residues or moisture are present on the substrate surface prior to the coating application, are some of the reasons that may cause flaking. Some other causes include poor grit blasting or the coating is not fully cured. 

Yes, each job gets its own bar coded work order or traveler for real time tracking of your order. In addition we use the bar coded traveler to monitor our job costing program.

2004 - 1.53%, 2005 - 1.08%, 2006 - 0.83% and 2007 - 0.57%

Yes, we are ISO 9001:2015 certified by Underwriters Laboratories, Inc.

Yes. We also drop ship-processed parts to their final end use destinations for our customers if requested.

This depends whether or not we are manually or automatically processing the part. Manually we can apply +/- .00025" and with automation we can apply tolerances as accurate as +/- .00012". 

Yes we have an on-site R & D laboratory that can create or modify a coating for your specific application or we can modify a standard coating for your specific requirements.

Financial

We accept VISA, MasterCard, and American Express

Typically 1 - 2 weeks. If you have a time constraint, we accept major credit cards. 

Net 30

We ask your credit and bank references about your payment and financial history. We also use Experian credit reports.

$500.00

Yes, we are more than open to electronic payments 

We quote the individual job in advance of processing. Pricing is determined on a number of factors including volume, area to be coated, masking requirements, coating used, application techniques required and quality requirements of the application. 

Conformable Coatings

We typically apply .002"-.004" per surface on standard, new supercharger or rotary air compressor rotor faces. We can apply as much as .008", but that is generally limited to the inside of cases in the end faces of rotors. We have also applied films of DB L-908 on rotors and housings that have been damaged or severely worn in order to build them up.

The temperature capability of DB L-908 is 550°F. IHI has tested the DB L-908 materials as shown in the Machine Design Magazine article. http://machinedesign.com/article/conformable-coating-narrows-compressor-air-gaps-boosts-efficiency-0519. 
They have run extreme, long tests for original equipment corrosion and high temperature run capabilities.

DB L-908 does not wear off or delaminate in a properly designed rotary supercharger or your compressor configuration. Keep in mind; the surfaces of the rotors are designed to not touch. As long as rotor faces are gear driven an in index with each other correctly, the DB L-908 will not delaminate or wear off unless there is extreme metal to metal contact, in which case any coating, including hard anodizing, will be removed. In fact, we have many repair supercharger rotors that show the DB L-908 actually wearing through to the metal because there was true metal to metal contact, for which we have no fix or cure. However, the remainder of the rotors surfaces was in the best possible intimate contact because we filled in all the gaps to bring about relatively good efficiency.

No, DB L-908 cannot be reapplied on top of an already cured DB L-908 coating. However, we can remove the entire surface of the industrial coating and re-apply a brand-new surface of DB L-908. With our cure temperature of 400°F maximum, we have not seen, in any way, an effect on any alloy of most aluminum superchargers or rotary air compressors.

The cost of processing a single rotor ranges from $13 up to more than $140 per rotor. It will depend on the size of the rotor to determine a true cost per rotor. If we receive blueprints with accurate dimensions, we can provide you with an accurate quote. We also need to know shaft sizes, as we may have tooling to hold your rotors already in stock. Processing takes 4 to 5 business days per work order.

There is a lot of performance data quoted on www.whipplesuperchargers.com website. The generation to rotors shape is actually due to our DB L-908. Although the article quotes a 5% increase in efficiency, we have seen test results above 20% efficiency increases. We can expect that you will at least have a 5% increase in efficiency, if you have a normal tolerance assembly. Virtually all of the original group of manufacturers has required us to sign a non-disclosure agreement. This precludes us from giving all the knowledge of test results that we are aware of. We are not aware of one test that of DB L-908 that has produced less than a 5% increase in efficiency.